Do you have questions? We have the answers.
Getting a loan has never been easier.
Frequently Asked Questions (FAQ)
Be a Canadian citizen and have a residential address in Quebec.
Be at least 18 years old.
Have a Canadian bank account that has been active for at least 3 months and into which you receive direct deposits from your employer.
Have had stable employment for at least 3 months, from which you receive a salary by direct deposit, and earn a minimum of $1,200 per month.
Have few or no non-financial default (NSF) transactions.
Not be on the verge of bankruptcy or about to file a consumer proposal.
Have a low short-term debt ratio (no other active short-term loans).
First-time borrowers are eligible for a $500 loan. Once you have established a history with our lenders, you can apply for a larger loan.
You can get fast loans without a credit check. We look at your future financial data rather than your credit history.
In most cases, once your request is approved, we transfer your funds directly to your bank account within 24 business hours.
Or instantly via express deposit for a fee of $12.
The only document required is instant bank verification (flinks).
The VBI (Instant Bank Verification) request is an expedited process that allows us to confirm some of your information instantly, without you having to provide any documents. This is what allows us to offer such short turnaround times.
No. This method is faster, simpler, and you don’t have to send any documents.
Absolutely. The VBI is a document that confirms the accuracy of your information. Under no circumstances can we access your bank account or modify your banking information.
No, not at all. We will never have access to your password or username. If you make a request using VBI, we will only have a read-only copy of your bank statement.
Our guarantee fees vary depending on the risk and the amount requested. Co-borrower fees range from 6.95% to 22%.
Unfortunately, no. Your pay must be deposited directly to qualify for a loan.
Yes, our loans are 100% confidential.
Once you have completed your application, our review team will assess it to ensure everything is in order and meets our lenders’ requirements. The process can take up to one business day, but it is usually faster.
Can I apply for a loan if I am receiving Employment Insurance, CNESST, RRQ, disability insurance, or other forms of assistance?
Yes, in most cases. Certain conditions may apply; contact us for more information.
Your loan could be refused if you do not meet the eligibility requirements. It could also be refused if, among other things:
- You have several recent non-sufficient funds (NSF) payments;
- Your short-term debt level is too high;
- Your income for the last three months is not stable enough.
- Consumer proposal not met
We accept the following forms of photo identification:
- Valid driver’s license;
- Valid health insurance card;
- Valid passport.
We accept recent bills that bear your name and address. For example, your electricity bill or telephone bill is accepted.
A pay stub is a slip or document that your employer gives you when they pay your wages. It may be printed with your paycheck or sent by email in the case of direct deposit.
A bank statement is a document showing all transactions made from your bank account in the last 30 days. Most of the time, this document is available online. If you are making a standard request, you must provide the most recent statement for the account into which your paychecks are deposited.
A voided check is a cancelled check. We need it to process your loan into the account you’re applying for. You can also choose to provide a pre-authorized deposit form.
The way we ensure that potential clients are indeed employed is through a confidential verbal employment confirmation. We make a simple call to your employer to confirm that you are currently working for them, the date you were hired, and the length of your contract. Rest assured that these calls are completely confidential, and our team never discloses to your employer that you are seeking a loan.
The debt will be sent to collection. The applicable interest rate is 1.84% per month, or 22% annually.
In addition, a $40 fee will be charged at the end of your contract if a payment is refused due to insufficient funds or other reasons. However, please note that you can defer a payment for a $25 administrative fee.